EasyQuest Terms of Use

Thank you for using EasyQuest.


These Terms of Use (“Terms”, “Agreement”) are a legal agreement between you and EasyQuest AS (“EasyQuest “, “we”, “us”, ”our”). We provide a service to, but not limited to, create and distribute surveys and collect survey responses (referred to as the “Service”) offered through the URL easyquest.com (referred to as the “Website”). «You» or “user” refers to any individual who uses the service or creates a user account (“Account”) on the Service. If you use the Services on behalf of a company or other entity, you represent and warrant that you have the authority to accept these Terms on their behalf. In such case, “you” or “user” will refer to that company or entity.

The license granted herein is nonexclusive, personal to you and nontransferable.

Changes to Terms of Use

We may amend these Terms from time to time. If there are material changes to this statement, we will notify you either by prominently posting a notice of such changes prior to implementing the change or by directly sending you a notification. Unless you terminate your Account within fourteen (14) days, the new Terms will be effective immediately and apply to any continued or new use of the Service. We may change the Website or the Service at any time. We encourage you to review our Terms regularly.


In order to use EasyQuest you must be at least eighteen (18) years old and able to enter into contracts. You must complete the registration process and agree to the Terms. By signing up for an EasyQuest Account or as a member of an Account, or by using our Service, you have officially agreed to these Terms.

By using EasyQuest you represent and warrant that all of the information provided by you to us is true, accurate, current and complete, that you meet all the eligibility requirements listed above, and that you will not use EasyQuest in any way that violates any applicable laws or regulations or these Terms.

You are free to stop using our Services at any time. We also reserve the right to suspend our Service to you or close your Account at any time, with or without cause. If we terminate your Account without cause, we will refund a prorated portion of your prepayment. We will not refund or reimburse you if there is cause, such as a violation of these Terms. We reserve the right to close your Account if you have not accessed our Services for 18 consecutive months. Once closed, we may permanently delete your Account and all the data associated with it.

You must keep your Account and passwords confidential and not authorize any third party to access or use the Service on your behalf. You are required to immediately notify us of any unauthorized use of your Accounts. We are not liable for any losses or damage due to stolen or hacked passwords. EasyQuest representatives do not have access to your current password, and for security reasons, we may only reset your password.

Fees and payment

Our charges for paid subscriptions are posted on our Website.

By selecting a paid subscription, you agree to pay us the subscription fees indicated for that service. You must provide current, complete and accurate billing data. We will automatically bill you from the date you convert to a paid subscription and on each periodic renewal until you cancel your subscription. You may cancel your subscription at any time, in which case your subscription will continue until the end of the subscription period before terminating.

If you do not pay for your paid subscription on time, we reserve the right cancel your subscription and/or to terminate your account.

Fees paid by you are non-refundable, except as provided in these Terms or when required by law.

We will give you a refund for a prepaid subscription if we stop providing our Services to you for a reason that is not laid out in these Terms. You will not be entitled to a refund from us under any other circumstances.

We may change our subscription rates and fees at any time. In case of such a change we will notify you by posting a new pricing structure to our Website and/or sending you a notification by email.

Content and rights

In order to operate and provide our Service, we collect and use certain information as described in our Privacy Statement. Our Privacy Statement will be treated as part of these Terms.

When using our Service you may submit content to EasyQuest. You represent and warrant that you either own or have permission to use that content. This means that you, and not EasyQuest, are entirely responsible for all user content that you upload, share, distribute or otherwise make available via your account. Under no circumstances will EasyQuest be liable in any way for any user content, including, but not limited to, for any errors or omissions in any content, or for any loss or damage of any kind incurred because of the use of any content shared or distributed or otherwise made available via our Service.

EasyQuest does not claim ownership over any user content submitted on or through the Service. Your user content belongs to you. We may use your content as described in EasyQuest’s Privacy Statement.

EasyQuest reserves the right to access, read, preserve, and disclose any content as it reasonably believes is necessary to (1) satisfy any applicable law, regulation, legal process or governmental request; (2) enforce these Terms, including investigation of potential violations hereof; (3) detect, prevent, or otherwise address fraud, security or technical issues; (4) respond to user support requests or (5) protect the rights, property or safety of EasyQuest, its users and the public.

EasyQuest retain ownership of all proprietary rights in our Service and in all patents, trademarks, service marks, and copyrights associated or displayed with our Service.

Acceptable Uses

You agree that your use of our Services will be in compliance with, and only as permitted by, applicable law. You shall comply with the obligations as data controller in relation to processing of any personal data under applicable data protection laws and regulations.

If you are a nonpaying user you are only allowed to store and process personal data about yourself. If you are a paying customer, and have entered into a data processing agreement with us, you are allowed to store personal data as long as complying with applicable law and as permitted by us from time to time.

You must not use the Service to harm others or the Service.

You promise that you will not and will not encourage or assist any third party to:
1. sell, lend, rent, resell, lease, sublicense or otherwise transfer any of the rights granted to you with respect to the Services to any third party;
2. send unsolicited communication or spam. We have a zero-spam policy. (Spam definition: https://www.spamhaus.org/consumer/definition/);
3. reverse engineer, reproduce, republish, disassemble, decompile, duplicate, copy or exploit any portion of our Service;
4. access or attempt to access other EasyQuest accounts, computer systems or networks through any means;
5. share passwords or other access information or otherwise authorize any third party to access or use our Service;
6. use our Service to send anything offensive or to harass anyone;
7. access or use our Service in a way intended to improperly avoid subscription fees;
8. misuse our Service by interfering with its normal operation, or attempting to access it using a method other than through our interfaces and API;
9. use any misleading or incorrect contact information, names, email addresses, subject lines, billing information or other information or user content on the Website or in any emails created or sent using our Service;
10. provide inaccurate user information or billing data;
11. use our Service to transmit viruses or any type of malicious software, or links to such software; or
12. set up multiple accounts for any person or entity to avoid any limitation imposed by us.
If you violate any of these rules, we may suspend or terminate your account.

You agree to immediately notify us of any unauthorized use of your Account or any other breach of security.

Exclusion of Liability

EasyQuest provides the material on our website and our Service «as is», «with all faults» and «as available». To the maximum extent permitted by applicable law, EasyQuest, its employees, officers, affiliates, suppliers and resellers expressly disclaim all warranties of any kind, whether express, implied, statutory or otherwise, including, but not limited to, any warranty that our Service will be uninterrupted, free of errors or of harmful components, that the content will be secure or not otherwise lost or damaged, or any implied warranty of merchantability, satisfactory quality, fitness for a particular purpose, or non-infringement, and any warranty arising out of any course of performance, course of dealing or usage of trade. Use of our Service is at your sole risk. You will be solely responsible for any damage to you resulting from the use of our Service. The entire risk arising out of use, security or performance of our Service remains with you. No oral or written information or advice given by EasyQuest or its employees shall create a warranty or in any way increase the scope of EasyQuest’s obligations.

Limitation of Liability

To the maximum extent permitted by applicable law, you assume full responsibility for any loss (including, but not limited to, damages for loss of business profits, business interruption, loss of business information, or any other pecuniary loss or damage) that results from your use of our Website and our Service, including any downloads from our Website, even if EasyQuest, our employees, affiliates, suppliers or resellers have been advised of the possibility of such damages. In any case, EasyQuest’s total liability for all claims made about our Website or Service will be limited to the greater of the amount actually paid by you for the Service in the previous twelve (12) months and US$20.


To the extent permitted by law, you agree to indemnify, defend and hold harmless EasyQuest, its employees, officers, affiliates, suppliers and resellers from any losses (including, but not limited to, attorney fees) arising from your use of our Website or our Service, your violation of these Terms, any intellectual property relating to the Service (including, but not limited to, your user content) or the infringement or violation by you or any other user of your Account.

Injunctive relief

If you breach or threaten to breach these Terms, we may seek injunctive relief or other equitable relief.


These Terms apply to the maximum extent permitted by applicable law. If it turns out that a part of this Agreement is not enforceable, then that part will be removed or edited as little as necessary, and the rest of the Terms will still be valid.

Assign and transfer

We may assign, transfer, or otherwise dispose our rights and obligations under this contract, in whole or in part, at any time without notice. You may not assign any of your rights under this Agreement to anyone else.

Governing law and jurisdiction

This Agreement will be governed by Norwegian law except for its conflicts of laws principles. Any dispute arising out of or in connection with this Agreement shall be brought before the Oslo District Court, Norway as the exclusive legal venue.
Last updated May 24th 2018.