EasyQuest surveys and GDPR
GDPR
The EU Data Protection Regulation (“GDPR”) is a new legislation on the processing of personal data. This legislation will ensure, among other things, that everyone has control over their personal data and knows exactly where and how they are used.
Data you upload or collect must be processed according to GDPR. It is important that you are aware of your responsibility as a data owner. If you are going to process personal data (such as name or e-mail address), you must enter into a data processing agreement with EasyQuest.
Data you upload or collect must be processed according to GDPR. It is important that you are aware of your responsibility as a data owner. If you are going to process personal data (such as name or e-mail address), you must enter into a data processing agreement with EasyQuest.
Privacy Statement
Registered users of EasyQuest, those who respond to a survey and visitors to our webpages are all covered by our Privacy Statement. The document tells us what information we collect, how we use this information and your rights.
Security
We take our role as data processor and your data security very seriously.
You have full control and ownership of your data. You can delete a survey response, all responses, entire surveys or your account at any time.
Our application and all data you collect in a survey are located at Microsoft Azure in the Netherlands. To protect the information, we use 128-bit Secure Socket (SSL) technology for all communication. SSL encrypts communication between a web browser and EasyQuest.
Everyone who works with EasyQuest has signed strict confidentiality statements.
You have full control and ownership of your data. You can delete a survey response, all responses, entire surveys or your account at any time.
Our application and all data you collect in a survey are located at Microsoft Azure in the Netherlands. To protect the information, we use 128-bit Secure Socket (SSL) technology for all communication. SSL encrypts communication between a web browser and EasyQuest.
Everyone who works with EasyQuest has signed strict confidentiality statements.
Sub-processors
We have signed a data processor agreement with all our Sub-processors. We only use Sub-processors in the EU for data you collect or upload, unless otherwise agreed. All Sub-processors located in the United States are subject to special obligations through the Data Privacy Framework. Our sub-processors:
| Name | Location of processing | Purpose | Data processed | Additional info |
|---|---|---|---|---|
| Microsoft Azure | Europe (the Netherlands) | Hosts All EasyQuest applications and associated databases | All personal data uploaded and collected through surveys | |
| Mailgun/Mailjet | Europe (Frankfurt, Germany and St. Ghislain, Belgium) | Sending emails. Email with information from EasyQuest | Email address and name if supplied | |
| Freshdesk | Europe (Frankfurt, Germany) | Support | The email address of the registered user and name if supplied | |
| SendGrid * | USA | Sending emails | Email address and name if supplied | Only by agreement |
| Stripe ** | USA | Account upgrade and card payment | Email address, name and card information provided when upgrading | Only data from registered users when upgrading an account |
* Sendgrid is only used for accounts with a separate agreement on this. All other accounts use Mailgun/mailjet for email.
** Stripe is only used when an account is upgraded. Only data from registered user.
** Stripe is only used when an account is upgraded. Only data from registered user.
Contact us
If you have any questions, please contact us for more information.
EASYQUEST AS
Postboks 1841 Vika
0123 Oslo
Norge
Or you can contact us here.
EASYQUEST AS
Postboks 1841 Vika
0123 Oslo
Norge
Or you can contact us here.