GDPR

EasyQuest surveys and GDPR

GDPR

The EU Data Protection Regulation ("GDPR") is a new legislation on the processing of personal data. This legislation will ensure, among other things, that everyone has control over their personal data and knows exactly where and how they are used.

Data you upload or collect must be processed according to GDPR. It is important that you are aware of your responsibility as a data owner. If you are going to process personal data (such as name or e-mail address), you must enter into a data processing agreement with EasyQuest.

Privacy Statement

Registered users of EasyQuest, those who respond to a survey and visitors to our webpages are all covered by our Privacy Statement. The document tells us what information we collect, how we use this information and your rights.

Security

We take our role as data processor and your data security very seriously.

You have full control and ownership of your data. You can delete a survey response, all responses, entire surveys or your account at any time.

Our application and all data you collect in a survey are located at Microsoft Azure in the Netherlands. To protect the information, we use 128-bit Secure Socket (SSL) technology for all communication. SSL encrypts communication between a web browser and EasyQuest.

Everyone who works with EasyQuest has signed strict confidentiality statements.

Sub-processors

We have signed a data processor agreement with all our Sub-processors. All Sub-processors in the United States are subject to special obligations through the Standard Contractual Clauses, which have been published by the European Commission to safeguard privacy.

Our sub-processors:

Microsoft Azure
Location of processing: Europe (the Netherlands).
Purpose: Hosts All EasyQuest applications and associated databases.
Data processed: All personal data uploaded and collected through surveys.

Stripe
Location of processing: USA.
Purpose: Account upgrade and card payment.
Data processed: Email address, name and card information provided when upgrading.

SendGrid
Location of processing: USA.
Purpose: Sending emails.
Data processed: Email address and name if supplied.

Mailjet
Location of processing: Europe (Frankfurt, Germany and St. Ghislain, Belgium).
Purpose: Sending emails. Email with information from EasyQuest.
Data processed: Email address and name if supplied.

Freshdesk
Location of processing: Europe (Frankfurt, Germany).
Purpose: Support.
Data processed: The email address of the registered user and name if supplied.

Uservoice CEASE USAGE
We intend to stop using Uservoice to process data by august 31st 2022.
Location of processing: USA.
Purpose: Support.
Data processed: The email address of the registered user and name if supplied.

Contact us

If you have any questions, please contact us for more information.

EASYQUEST AS
Postboks 1841 Vika
0123 Oslo
Norway

Or you can contact us here.
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