An employee satisfaction survey is a good starting point for a better working environment. Only when you know what your employees think about the workplace can you make improvements that have an effect. The working environment affects every employee's well-being and productivity, and in the worst case a poor working environment could lead to sick leave and resignations. With regular employee surveys you can identify negative developments at an early stage and more easily ensure high job satisfaction.
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Employees should feel comfortable about the reason for the survey. The purpose should be well clarified and communicated before it is carried out. Clearly describe how the survey will be followed up and how the results will be communicated. Present the findings to employees, perhaps in groups. Discuss measures and opportunities for improvement. Set concrete goals and create an action plan that clearly shows the division of responsibility. It is important to show that problems can be solved and improvements can be made. This has a motivating effect on employees. Perform the employee satisfaction survey regularly (at least once a year) and evaluate goal fulfilment every time. Findings and opportunities for improvement must be taken seriously, so that employees consider responding to the survey is worthwhile.
Guide to employee satisfaction surveys
Preparation is very important when you create the survey. You must clearly define your goals and how you will use the information you collect. The key to creating a good survey is to keep it short, while still collecting the necessary information. Put effort into formulating good, unambiguous questions. Compare all questions with the goals. Only questions that help achieve the goals of the employee survey should be included in the questionnaire. We recommend using an anonymous, online employee satisfaction survey distributed by email. Why not start with our free template and adapt it to your needs?
Here are some general tips for a successful survey:
Write a brief introduction and state how long the survey will take
Make sure the questions are clear and specific
Are all the questions relevant? Don’t make the survey too long
Avoid leading questions
Only ask about one thing in each question
Always double-check the possible responses and correct any spelling mistakes
Test the survey before you publish it
Some of the most common measurements in an employee or working environment survey include working conditions, job satisfaction, stress, risk awareness and attitude to safety, manager evaluation, company goals and strategy and employee loyalty. A single survey can of course include different forms of measurement.
If you would like more information on how to create better questionnaires, you’ll find some good advice in this article.
Use EasyQuest to get employee feedback
Online employee surveys are a quick and cost-effective way of collecting information. Why not start with our free template and adapt it to your needs? We’re confident you’ll be happily surprised at just how easy it is to perform a employee satisfaction survey using our tool.
Improve employee satisfaction with EasyQuest
Quick & Easy to build
Choose from a bunch of question options or add images or YouTube videos. Save time by using our free customizable Employee Satisfaction Survey template.
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Collect responses via multiple channels. Share your surveys online via the Web, using email, or social media. Our surveys are optimized for all screen sizes.
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